Contact Us
Contact Us
We’re Here to Help
Have a question about your HiWeTop product, order, compatibility, setup, or warranty? Our support team is here to help.
Customer Support
Email: Support@hiwetop.com
For faster assistance, please include your order number and product model when contacting us.
If you need help with compatibility or connection issues, we also recommend including:
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Vehicle make, model, and year
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Phone model
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Product model
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A brief description of the issue
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Photos or videos, if helpful
Send Us a Message
Have a question? Fill out the form below and our support team will get back to you as soon as possible.
Name
Email
Phone Number (Optional)
Order Number (Optional)
Message
Send Message
Product & Compatibility Support
Not sure which HiWeTop product works with your vehicle?
Contact us at Support@hiwetop.com with your vehicle make, model, year, and current infotainment system. We’ll help you find the right solution.
A Quick Security Reminder
For your security, HiWeTop will never ask you to provide your full credit card number, security code, banking password, or other sensitive payment information by email.
If you receive a suspicious message claiming to be from HiWeTop, please contact us directly at:
Need Help? We’ve Got You.
Whether it’s product compatibility, setup, troubleshooting, your order, or after-sales support, HiWeTop is here to help make your experience simple and worry-free.
HiWeTop — Upgrade Your Drive.